Repair Service Center

Warranty

All Cuckoo U.S. products come with a one-year manufacturer warranty that covers mechanical parts and labor. The warranty does not cover items such as the dew dish, steam plate, measuring cup, rice scooper, cover packing, inner pots, inner lids, and removable cover lids.

The warranty does not cover improper use, misuse, abuse, or neglect on the part of the owner. This warranty is invalid in any case where the product is taken apart or serviced by an unauthorized service station. It provides you with specific legal rights that may vary from state to state. Warranty terms and conditions are subject to change without notice.

The service center will not be liable for the shipment cost for repairing them.

Please note: Any purchases made from online marketplaces (e.g., Amazon.com, Walmart, Wayfair, eBay, Beyond, Williams Sonoma, Costco, etc.) are not qualified for warranty service at our affiliated service center. Please contact Cuckoo America at 213-228-5330 or email them at support@cuckooamerica.com for further assistance.

Our affiliated service center will only cover warranty service for customers residing in the following states: AK, AZ, CA, CO, ID, KS, MT, NV, NM, OK, OR, TX, UT, WA, and WY. All other states not listed are either covered by Cuckoo America or P&K Trading Corp.

Please contact Cuckoo Rental for any questions regarding water purifiers or air purifiers that are not sold on this website. The service center we are affiliated with does not handle repairs for these product lines.

Phone #: 1-888-700-0425 (Mon. to Fri., from 9 am to 6 pm PT)
E-mail: info@cuckoorental.com